Commercial Cleaning – Is There Daylight At The End Of The Tunnel?

The commercial cleaning industry remains slow in adopting daytime cleaning despite increasing evidence that demonstrates the added benefits of changing from traditional evening and early morning working hours. An increasing number of commercial cleaning companies now offer some form of daytime cleaning within their product portfolio, but few have shown much eagerness to encourage a widespread switch to this alternative cleaning format.

Daytime cleaning offers a host of business and operational benefits for both the cleaning contractor and customer including reduced costs, increased productivity, enhanced customer care, improved recruitment and an energised workforce. In fact, more and more customers are choosing daytime commercial cleaning and reaping the associated benefits.

However, this shouldn’t be seen as merely a change in working hours. Daytime cleaning offers the opportunity to undertake a new working concept that provides greater flexibility and the ability to raise the profile of commercial cleaning within an organisation. There is a different thought process involved here, and commercial cleaning companies need to re-educate their customers so they truly understand the opportunities that exist.

One of the first benefits noticed by companies when switching to daytime cleaning is a change in customer and staff perception. The Increase in the visibility of cleaning staff raises the overall awareness of the process, highlighting its importance and demonstrating the commitment to high standards. Building occupants tend to show more respect towards cleaning workers when they see them working hard to keep the building clean, so greater care is often taken by staff and visitors as a result. In addition, daytime cleaning also allows cleaners to work closer with the client and its staff leading to better communication and often improved results.

Having cleaning staff available during a building’s opening hours ensures a consistent level of cleanliness throughout the day. With a traditional service, a building is likely to be clean at the beginning of the day and then standards gradually deteriorate until cleaning staff return the following evening or morning. This is not an ideal scenario, especially in a retail environment, where it is difficult to anticipate possible problems and precise commercial cleaning requirements.

Daytime cleaning offers new levels of flexibility and the opportunity to respond to any situation. Schedules can be adapted to better meet the needs of customers whether this is identifying customer peaks in a retail store, or arranging job allocations based on the planned usage of meeting rooms. Moreover, it enables an immediate response in the case of unforeseen accidents and spillages, minimising the required clean-up and promoting a clean and hygienic working atmosphere.

The cleaning contractor sometimes has to take a flexible approach with the customer as well to ensure the commercial cleaning service fits within their day-to-day operation. It is essential to prevent any disruption to their core activities and ensure there is no potential damage to their reputation or image. With this in mind, it is sometimes necessary to downplay the cleaning operation and let workers just blend in with the staff around them.

For example, to have cleaning staff within a bakery during opening hours would give off the wrong impression that the area was overly dirty. Obviously, some cleaning already took place within the bakery during the day, but this was handled by the chefs so it was not obvious to in-store customers. You could therefore dress cleaning staff up as chefs so visitors to the store were none the wiser.

With recruitment and retention of staff a key challenge for most commercial cleaning companies, daytime cleaning is an increasingly attractive proposition as it expands the available employment pool and can attract a higher calibre of employee. Frequent staff turnover can negatively impact on standards and increase training costs. This lack of suitable employees also drives up wage levels for out of hours cleaning staff, increasing costs to customers and reducing margins for cleaning contractors. These pay increases will eventually become unsustainable and customers will simply just refuse to pay.

With a bit of intelligent thinking commercial cleaning companies can overcome increasingly difficult recruitment problems and also avoid paying premium wages associated with evening, early morning cleaning operations. For example, switching cleaning hours to 9.30am to 3.00pm opens up the work opportunity for working parents looking for employment, who still need to make the daily school run.

Sociable working hours are proven to create a better motivated and productive workforce. As a result, daytime cleaning, not only allows companies to maintain a higher standard, but is achievable with fewer staff using less equipment. Furthermore, companies can benefit from other cost savings as a result of switching to this format. Offices and sites can be shut down earlier and opened later, reducing energy needs and minimising security requirements.

When you consider the economic and quality benefits available, combined with enhanced working conditions for your staff, daytime cleaning makes a lot of sense. This is the way the industry will go, and it will enable commercial cleaning companies to work closer and better with their customers and really add value.

Make a good first impression to customers and the public by keeping your commercial property clean.

But how can you keep on top of it all? And without losing a lot of money in the process?

We at Priority Commercial Cleaning, LLC provide a range of commercial cleaning services designed to fit the needs of small and large businesses. From one-time service requirements to ongoing service agreements, Priority Commercial Cleaning brings all of the tools to ensure that you’re always prepared. Contact us today for a free quote.

Priority Commercial Cleaning
5109 York Rd Floor 2, Baltimore, MD 21212
(410) 970-6172

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